Amazon employees from France to Australia and all around the world gave their children an exclusive peek into the magic that happens at Amazon fulfilment centres ahead of Christmas this year.

A heart-warming video captures the children’s excitement and amazement during their visit to Amazon’s global sites to see how their parents “help Santa” at his busiest time of the year. The children ranged from toddlers to teens, and described their visits to the site and their parents’ work.

“Amazon helps Santa by delivering toys to kids,” said six-year-old Giovanna from Canada, whose mother is a packer. She thinks her mother helps Santa because: “My mom packages toys and puts them in the delivery box.”

“[Santa] doesn’t make some toys, said Laura, who is nine-years-old and from Brazil. “He orders them from Amazon. Amazon is capable of delivering to everyone, even to the North Pole!”

Many of the children expressed pride for the work their parents do, including six-year-old Emma, from Australia who said her dad is a safety guard: “I’m proud of my dad because he keeps people safe.”

The children were taken on a special tour of their local sites, and some of them got to see Amazon Robotics in action. They saw robotic arms lift and stack heavy items and totes as well as robotic drive units slide under towers of shelves and bring them to employees who picked them out for customer orders.

Amazon employees with their children
Amazon employees at FC with their children
Amazon employees at FC with their children
Amazon employees with their children at an FC

"It was very moving and meant a lot to me to show my kids where I work,” said Fatou Ndoye, a stower at ETZ2 in Augny, France who brought her son, Youssoufa, seven, and her daughter, Lissoune, 12. “They couldn't stop asking questions about the robots!"

“I had such a great time showing my daughters where I work,” said Michal Sawko, Workplace Health & Safety Manager for Reliability and Maintenance Engineering in Australia and Singapore. “They often ask me what I do while they’re at school, so they had a lot of fun learning all about it and seeing the site for themselves. They were really impressed, and love the idea that we help Santa!”

“It was an honour to be able to show my family a behind-the-scenes tour at our fulfilment centre, especially during this time of year,” said Bryce Madill, Operations Manager at BNE1 in Brisbane. “With great pride, it’s amazing to have our children see firsthand just some of the things our team does best, like helping Santa and delivering smiles.”

At the end of her tour, six-year-old Giovanna from Canada said: “It was exciting to see mom’s workshop!”

To learn more about Amazon’s public tours and how to bring your family members who are six-years and older to one, visit AmazonTours.com.