Customer Trust

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  Customer Trust

  Amazon and Andema host event in Madrid to share latest advancements in brand protection

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  Customer Trust

  How Amazon is using AI to detect fake product reviews and ensure authentic customer feedback

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  Customer Trust

  ‘Challenge the fake’: H-FARM students against counterfeiting with Amazon and INDICAM

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  Customer Trust

  Amazon expands A-to-z Guarantee in Europe to include property damage and personal injury claims

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  Company news

  CEO Andy Jassy’s 2023 Letter to Shareholders

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  Customer Trust

  Amazon releases its 2023 Brand Protection Report

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  Policy

  Italian fake review website shut down after Amazon wins first civil case of its kind in Italy

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  Policy

  Amazon charts a course for protecting consumers from scams

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  Customer Trust

  Amazon creates new page to share recalls and product safety alerts for customers within their accounts

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  Customer Trust

  A blueprint for private and public sector partnership to improve product safety for consumers

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  Policy

  Amazon and BMW Group win first civil lawsuit in Spain to shut down counterfeiters

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  Policy

  Improving consumer rights online: Amazon signs up to EU voluntary measures

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